OPERATIONS
What’s the Operations for your Business?
Operations. How do the products and services that an external client books with you get prepped, shipped, installed, deinstalled, returned to the warehouse?
Do you have processes and systems in place for consistency, to make sure every product has a home in the warehouse? Are services consistent so that every external client receives the same exceptional output from all team members?
If you’re wondering what other Operations items might benefit from some additional operational structure, check these out:
- Do you have agendas for all meetings to keep team members on track?
- Do you have dashboards/scorecards tracking specific operational data points?
- Do you have a software to keep track of your inventory?
- Do you have load in / load out checklists so product & services are not forgotten?
- Do you have pull lists so team members know exactly what was sold to the client?
If you said ‘no’ more than ‘yes’ when answering these questions, let’s dive into Operations together!