Afficient Consulting, LLC
  • Home
  • Services
  • About
  • Contact
  • Menu Menu
  • Facebook
  • Instagram
  • LinkedIn

CUSTOMER SERVICE

What’s your Customer Service look like for your Business?

Providing your internal clients (your team members and subcontractors) and external clients (those who book your products + services) with the best customer service possible helps you to retain and gain long term clientele.

Business Wheel

If you’re wondering what other Customer Service items might benefit from some additional operational structure, check these out:

  • Are you conducting client evaluations post event?
  • Do you have a set amount of time that a client should hear back from you or a team member?
  • Are you responding to reviews left on platforms such as Google, theKnot, WeddingWire, etc?
  • Do you send thank you gifts / notes / etc when a client books with you?
  • Are all team members empowered to resolve a customer service issue at any time?

If you said ‘no’ more than ‘yes’ when answering these questions, let’s dive into Customer Service together!

I’m Ready to Start Working Together? Let’s Chat!
Let’s Learn More! Move On to PRODUCT & SERVICE DEVELOPMENT

Let’s Connect!

info@afficientconsulting.com

Schedule a Consulting Call

View this post on Instagram

A post shared by Event Industry Consulting | Organization | Processes (@afficientconsulting)

View this post on Instagram

A post shared by Event Industry Consulting | Organization | Processes (@afficientconsulting)

© 2021 - Afficient Consulting, LLC | All Rights Reserved
  • Facebook
  • Instagram
  • LinkedIn
  • SITEMAP
Scroll to top